Scott — Good points. I think you hit the nail on…
Posted in Membership Marketing on Feb 3rd, 2012
Scott — Good points. I think you hit the nail on the head. Tony
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What readers like you are saying on association blogs. Brought to you by Scott Oser Associates.
Posted in Membership Marketing on Feb 3rd, 2012
Scott — Good points. I think you hit the nail on the head. Tony
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Posted in Membership Marketing on Jan 27th, 2012
"Good" response depends on your goal. If your goal is to get as many members to join as possible at a low price so that you have power on the Hill or have lots of prospects that can buy other things from you then you may be willing to accept a lower CPNO. [...]
Posted in Membership Marketing on Jan 26th, 2012
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Posted in Membership Marketing on Jan 23rd, 2012
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Posted in Membership Marketing on Jan 20th, 2012
Hi Wes — As always, I appreciate your comments. Clearly there is a place for benchmarking and industry norms, but I agree there are so many variables from business rules, to price, to specific industry conditions that setting any single number as the correct response rate or renewal rate is not helpful. However, [...]
Posted in Membership Marketing on Jan 20th, 2012
By the way, the chart on this post is officially know as Ansoff's Product-Market Expansion Grid. I find it an excellent tool for focusing a strategy discussion. Tony
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Posted in Membership Marketing on Jan 19th, 2012
Great post, Tony! One of my least favorite questions is "How does my membership retention compare to other associations?" Asking what a "good" response rate is for direct mail is the same. 72 degrees may good or it may be bad. It's all a matter of context.
Wes TrochlilEffective Database Management, LLC
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Posted in Membership Marketing on Jan 19th, 2012
So how do you change the value equation? There are five options according to logic and Kotler — raise benefits, reduce costs, raise benefits and reduce costs, raise benefits by more than you raise cost, or lover benefits by less than you raise costs. What is the best direction for your organization to [...]
Posted in Membership Marketing on Jan 19th, 2012
I like to see that Good response rate in direct mail.
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Posted in Membership Marketing on Jan 17th, 2012
Hi Annie — Good point on prioritization. I do see strategic plans that have seven goals that all appear to be of equal importance. But beyond having too many goals, I also see goals that are set in a vacuum. A goal is just a nice intention without a strategy in place to [...]